" we fetch the unfetchable"
Frequently Asked Questions
Fetch is here to make it happen!
What is the return policy?
The return policy of the store you are buying from will be applicable. If the store has a refund policy, only the items price will be refunded, the price of the shipping and fetching fees will not be included. Additionally, you will have to pay for the price of shipping back-and-forth.
How long does the shipping take?
After payment, two days are necessary to buy your item/s, wrap it, and ship it. It takes about two to four days shipping to the GCC if no complications occur at your local customs.
Can I pay upon delivery?
No, payment has to be done before the purchase of your order, you will have to pay the items, shipping, and fetching fee costs in order for us to process your order.
What are the payment methods?
Payment is done through a secure online link by using VISA, Mastercard, or Knet.
Can I pay using a bank transfer?
No, payment has to be done by the payment gateway link provided by Fetch.
If I buy 6 items from one shop how much will I be charged?
You will be charged 10KD plus 1% of the receipt
